Privacy & cookies

1. Who are we?

Pentrade B.V. is responsible for the processing of personal data as described in this privacy and cookie statement. 

Contact details 
Pentrade B.V. 
Nieuwesluisweg 100E 
3197 KV Botlek Rotterdam 
The Netherlands 

Phone: +31 (0)10 428 02 00 
Email: info@pentrade.nl 
Website: www.pentrade.nl 
Chamber of Commerce: 24378644 

This also includes all activities of Pentrade Duty Free B.V., registered with the Chamber of Commerce under number 6728192. 

 

2. Which personal data do we process?

We process personal data when you use our website, contact us, or make use of our services. This may include: 

  • First and last name 
  • Company name 
  • Address details 
  • Telephone number 
  • Email address 
  • IP address 
  • Other personal data that you actively provide (for example via the contact form) 

 

 3. For what purposes do we use personal data?

Pentrade B.V. processes personal data for the following purposes: 

  • To contact you 
  • To perform and manage agreements 
  • To improve our website and services 
  • To comply with legal obligations 

 

4. Legal basis for processing

We process personal data solely on the basis of one or more of the following legal grounds: 

  • Your consent 
  • The performance of an agreement 
  • A legal obligation 
  • A legitimate interest, such as website analysis and security 

 

5. How long do weretainpersonal data? 

We do not retain personal data longer than necessary for the purpose for which it was collected: 

  • Contact details without an agreement: up to 1 year 
  • Data resulting from an agreement: as long as legally required 

 

 6. Sharing personal data with third parties

Pentrade B.V. only shares personal data with third parties when this is necessary for: 

  • The performance of an agreement 
  • Compliance with a legal obligation 

With parties that process data on our behalf, we conclude data processing agreements to ensure an appropriate level of security. 

 

 7. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device when you visit the website. 

We use the following cookies: 

Functional cookies 
These cookies are necessary for the proper functioning of the website and do not require consent. 

Cloudflare 
These cookies are used to analyze and improve the use of the website. For this purpose, we use Cloudflare. IP addresses are anonymized. 

When you first visit our website, we inform you about cookies and, where legally required, ask for your consent. 

Cloudflare may process data on servers located outside the European Economic Area. In such cases, Cloudflare ensures appropriate safeguards, such as Standard Contractual Clauses, in accordance with the GDPR. 

 

 8. Your rights

You have the right to: 

  • Access your personal data 
  • Have your data corrected or deleted 
  • Object to the processing of your data 
  • Withdraw your consent 
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) 

You can submit a request via info@pentrade.nlWe will respond within one month at the latest. 

 

 9. Security

Pentrade B.V. takes appropriate technical and organizational measures to protect personal data against misuse, loss, unauthorized access, and unwanted disclosure. 

Our website uses an SSL certificate to securely transmit data. 

 

 10. Changes

Pentrade B.V. may amend this privacy and cookie statement. The most up-to-date version is always available on our website.